Monday, November 23, 2015

Cage Cashier

Financial transactions

1. To exchange chips for cash in a discreet and diligent manner.

2. To pay slot jackpots and distribute hopper fills according to established procedures.

3. To handle table transactions in a quick and professional manner.

4. To be alert for any forged currency, be it a chip, a token or a note.

5. To balance all monies under his responsibilities and prepare reconciliation reports accordingly.

6. To ensure at all times that the cash inventory is well secured.

Customer Service

1. To have excellent knowledge of the whereabouts of the casino facilities in order to be able to inform guests accurately.

2. To treat customers with courtesy and respect.

3. To greet customers with a smile and to be polite.

4. To listen to the customers’ needs and demands.


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