Customer Care Agent

Key competencies
•Very good communication skills
•Problem analysis and problem solving
•Customer service orientation
•Judgment
•Adaptability
•Team work
•Stress tolerance

Education and experience
•High school diploma or equivalent
•Proficient in Microsoft office applications
•Required language proficiency (English optional)
•Knowledge of customer service principles and practices
•Some experience in a call center or customer service environment
•Good data entry and typing skills