Assistant Director of Revenue/Reservations Manager - Sofitel - Philadelphia, PA

Fixed-term contract:
No

Status

Full Time

Anticipated Start Date

11-01-2016

If you do not have a work authorization and are offered this position, AccorHotels may be able to assist you in obtaining work authorization.

Contact

Melissa Gabillon

melissa.gabillon@sofitel.com

215/569-8300

Skills

Level of Education

Bachelor / Licence

Areas of study

Hospitality Management

Professional experiences

1 to 2 years

Languages essential

English (Primary tongue)

Optional languages

Albanian

Essential and optional requirements

We invite qualified candidates to complete our online application by visiting our application website at: www.qhire.net/Sofitel. Only candidates who complete the online application will be considered.

The Sofitel – Philadelphia is an Equal Opportunity Employer.

Excel

Word

Opéra

Key tasks

The ADORM Manager Position is responsible for overseeing the day to day operations of the Reservations department, as well as identifying problems, trends and opportunities, through utilization of current systems; gathering and analyzing data to recommend solutions as well as, utilizing said information to meet business needs and predict future market trends. Responsibilities include: hiring, coaching & counseling, conducting performance evaluations, training and development of reservations Ambassadors, assisting the Director of Revenue in identifying market trends and demand dates, as well as various projects identified by DORM, assist in weekly Yield meetings/Revmax meetings, ensure quality of reservations sales calls are in accordance with Sofitel brand standards and that all reservation/revenue reports are completed accurately and efficiently. Candidate will utilize available systems to meet business goals/needs of hotel, will ensure that all Sofitel standards are delivered and adhered to, will sschedule staff according to budget guidelines and business needs, will evaluate the daily, weekly and monthly STR report to understand the trends of assigned hotels and competition. Interprets market conditions, trends, and the competition. Qualified candidate should have a minimum BA degree preferably in Hospitality, Revenue management or Economic/Finance/Accounting background. Must have strong analytical and organizational skills; extremely detail oriented as well as proficient in Microsoft office programs. Must be energetic, enthusiastic and have a passion for the hospitality industry. Hospitality degree preferred.